COMPREHENSIVE HOA SERVICES
Phone: 919.932.0592 | Fax: 919.533.2446
We are please to announce that we have we finished our transition to Appfolio, a web based property management software program.
If you have provided Rampart Management with your email address, you should have received an invitation to activate your online portal. If we do not have your email address on file, please send an email to firstname.lastname@example.org and include your name, community name and email address and we will be happy to email you an invitation. Signing up is very simple, and not only can you access appfolio from your computer, you can also download the app to your smart phone for on the go access to your account and community information.
Once you activate your portal, you'll be more in control of your individual HOA account.
You'll be able to
For those of you whose monthly dues payments we have been automatically drafting...we will no longer be offering that option. Therefore, beginning with your March 1st dues payment, please pay online through your portal.
If you're currently paying online, through Union Bank, please cancel your future payments no later than February 27th.
If you forget to pay your dues within a specific period of time, you'll receive automatic email reminders.
When you pay through your portal, your payment will be posted to your account almost immediately, so there's no waiting to know if your account has a balance, or if you are paid in full.
If you are a board-member...the association's routine financial reports will be automatically added to your portal once they've been reconciled...and you can keep them in your portal for future use.
There's a lot of other useful tools that AppFolio provides you, and us, and we are very excited to have made the move to the most state-of-the-art property management software.
We look forward to connecting with you online!
NOTICE OF RIGHT TO VOLUNTARY MEDIATION
Pursuant to Section 7A-38.3F of the North Carolina General Statutes, all members are hereby informed that you have a right to initiate mediation pursuant to the terms of the statute to try to resolve a dispute with the Association. Both the homeowner and the Association must agree to mediate the dispute, and each side is responsible for splitting the cost of the mediation, including payment of a professional mediator. The mediation process is an opportunity to reach an agreement to resolve a dispute – neither side gives up their right to go to court to have a judge resolve the dispute if the parties are not able to reach an agreement through mediation. The specific process to initiate voluntary mediation is outlined in Section 7A-38.3F of the North Carolina General Statutes.